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Live Chat Consultation

Got a question about color? Now you can chat with a Clairol Expert Color Consultant right from the comfort of any computer.

Clairol Live Chat Consultation is a two-way, real-time chat available Monday-Friday from 10AM to 6PM EST. To get started, fill in the fields to the right, check out the chat requirements, then click "Chat Now!" when you're ready to go. The next available Expert Color Consultant will be with you as soon as possible.

Please note: Clairol membership is only open to residents of the United States.

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Clairol Live Chat Consultation Requirements:

Please turn off any pop-up blocker software you may have installed, or choose to allow pop-ups for this site.

For optimal viewing, please enlarge the chat window once it opens

This feature requires a Java Applet. If prompted, please click "Accept" to download the content and proceed.

Clairol recommends using Internet Explorer 5.5 or above, Netscape 4.78 or above.

Macintosh users, Chat Now! requires Internet Explorer 5.1 (OS9) or 5.2 (OSX) or Netscape 7.0 or Safari 1.0 (OSX).
Sorry, certain chat features may not function with all Macintosh computers.

If you have questions or problems with Live Chat Consultation, feel free to email us anytime, 24/7

We take great precautions to keep the information you share with us safe and private. We may share details of your message with others inside P&G, and we may recontact you in the future to follow-up on the original purpose of your consultation (or chat). We will not sell or give your personal information to other marketers. Click here for full details of our privacy policy.