Frequently Asked Questions: About Clairol products
- What products does Clairol make?
- How do I try to match a shade from one brand to another?
- Can I match a shade of a competitor's product?
- What if I can't find my favorite shade at the store?
- Do you sell any products online?
- Where can I find product instructions?
- What products does Clairol make?
- Clairol makes haircolor products. Choose from Semi-Permanent (lasts through 8-12 shampoos), Demi-Permanent (lasts through 28 shampoos), Permanent (lasts until your hair grows out or you recolor) or Highlighting & Blonding to help you become colorwonderful™.
- How do I try to match a shade from one brand to another?
- Use our Try It On Studio to match your favorite shades among Clairol products or call 1-800-CLAIROL to get advice on finding a perfect-for-you shade.
- Can I match a shade of a competitor's product?
- Call 1-800-CLAIROL to get advice on finding a perfect-for-you shade.
- What if I can't find my favorite shade at the store?
- Stores carry different levels of hair shade inventory. We recommend that you use Try It On Studio to find several shades that will work for you.
- Do you sell any products online?
- Yes. Click the Shop Clairol button at the top of every page or the Buy Now button on individual product pages to purchase products through one of our online retail partners. Or, enter your Zip Code to find a store near you.
- Where can I find product instructions?
- Product instruction inserts are inside your haircolor box. You can also find instructions to several of our products here.









