Frequently Asked Questions: Coloring process
- Does hair type (curly or straight, dry or oily, coarse or fine) affect color timing?
- When should I start timing my haircolor application?
- Can I use my own conditioner instead of the conditioner in the haircolor box?
- Oops! I don't like the color-what do I do now?
- Does hair type (curly or straight, dry or oily, coarse or fine) affect color timing?
- Hair type does make a difference. An important consideration is hair's texture-when the individual hairs are coarse (large in diameter) or fine (small in diameter). Coarse hair generally takes more time to absorb color, so it requires a longer timing; fine hair generally takes less time to absorb color so it requires a shorter timing.
- Hair that's dry or permed may absorb color quickly too. Because several factors affect timing, we recommend a strand test—it's a good way to predict the coloring time.
- When should I start timing my haircolor application?
- Set your timer as soon as you've finished applying haircolor.
- Can I use my own conditioner instead of the conditioner in the haircolor box?
- It's best to use the conditioner that comes with your haircolor. We give this hair advice because the conditioner that comes in the coloring package has been specifically tested for use with that haircolor to help create softness and shine. So, if you're coloring with Natural Instincts, you should use the conditioner provided in the Natural Instincts kit.
- Oops! I don't like the color-what do I do now?
- For sound advice, call 1-800-CLAIROL (1-800-252-4765), our Clairol Haircolor Experts are there for you!
